Privacy Notice
We feel strongly about our customer's privacy. We will never distribute e-mail addresses or other personal information to anyone.
Please Reference our Policies page for more information. All returns/exchanges must be accompanied by an RA number issued by Wedding Tennies & Formal Shoes. If no RA number is enclosed, the return is subject to refusal. All returns/exchanges carry a 20% restocking fee. It covers the cost to receive, inspect, repackage, re enter into inventory, process all paperwork, and merchant fees involved in the credit card transactions. Shoes must arrive within 10 days of the date the RA number was issued and be in resellable condition.
Tennis Shoes, Slippers, and Flip Flops
Elegantly comfortable wedding and reception shoes are our specialty. Our Tennis Shoes, Slippers, and flip flops are handcrafted with care especially for you. Due to the customization and personalization of these shoes in particular, all sales of these items are final. You may however exchange the shoes for a different size of the same shoe with a Return Authorization Number. Please e-mail us for an RA number. Reference the shoe style, size to be exchanged and size to be re-ordered on all correspondance. Please allow 3 - 4 weeks for exchange. Design subject to change on re-orders.
Dyeable Heels, Childrens Shoes, Handbags, and Accessories
Due to the custom nature of our business all shoe orders placed with our manufacturers are special ordered. We partner with over 8 suppliers for dyeable shoes, handbags, and accessories. All manufacturers state that returns of saleable merchandise is subject to a 20% restocking fee.
Returns/Exchanges
Damaged Shipments
All shoes will be packaged carefully as to not ruin design. Claims for damaged or lost shipments due to handling must be filed with the freight carrier.
Order Placement
We offer convenient on-line shopping as well as placing orders by phone (714) 970-6380, fax (714) 970-6366, or e-mail.
Lead Time
Our shoes are stocked in several warehouses across the country. Shipping on regular orders takes a week or less. However, just as it is recommended that you order your dress in advance, we recommend that you order your shoes at least 2 months prior to your wedding date. This gives you plenty of time to try the shoes on, break them in, arrange for any exchanges, and have bridesmaid shoes dyed if needed. Rush delivery is available.
When paying by Credit Card, PayPal, Money Order, or Cashier's Check, orders usually take 3 -14 days depending on the shoe style and orders paid by check take up to 20 days to receive.
We do not stock all items and may need to special order your items for you. This normally takes 7 days on sandals, pumps, handbags, and accessories. Flip Flops and Tennies are made to order and can take a day to several weeks depending on the season and number of orders we have in progress. If you choose an expedited shipping method when placing your order, it will ship using that method once your order is ready to ship. We do our best to get your order to you prior to the date you enter as your Wedding Date on the Payment Form. Rush orders can be accomodated but may be subject to an additional expedite fee. Feel free to call us to make arrangements.
Payment Terms
We accept Cash, Check, Money Orders, Wire Transfer, and PayPal checks and credit card transactions. All payment types require full payment at the time of the order. Make payment including applicable tax and shipping rate after receipt of order confirmation.
PayPal is an FDIC insured bank providing online banking. Banking services are provided by First Western National Bank. Free Accounts can be set up in a matter of minutes and money can be sent to anyone with an e-mail address. PayPal accounts can be set up for using checks and credit cards. When making payments for wedding tennies, please use Clieber@weddingtennies.com as the e-mail address.
U.S. SHIPPING RATE CHART
Order Total Shipping Charge
>$50.00 10.95
$50.01 - $99.99 12.95
$100.01 - $250.00 14.95
$250.01 - $400.00 19.95
$400.01 and up 24.95
International Shipping via USPS Global Express
Canada 18.95
Other Regions 36.95
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